FAQ

Important! After you receive gold, never trade it back to anyone. Anybody who is claiming to work for us and who is asking for your gold back is a scammer!

How do I buy Runescape gold?

First of all, you need to register on our website. Please keep in mind that your PayPal email address and your name must match the information used to register on our website! Then, you just need to decide how much gold do you want to buy and pay for it using your PayPal account. Now you are ready to contact our 24/7 Live Support team and claim your Gold! Also note that you might be asked to submit a copy of your scanned ID to confirm your identity. If you cannot provide documents when you are asked to, you will be fully refunded.

What payment methods do you accept for Runescape Gold?

Feel free to order gold using PayPal at any time. We also accept Bitcoins (At a discounted Rate), Skrill and Westen Union. We are now able to accept PAYSAFECARDS! If you want to use any payment method mentioned above, please contact our Live Support team.

Will I need to provide my ID copy?

ALL PayPal Purchases are subject to ID verification. This is to prevent buyers from using stolen PayPal accounts and Credit Cards. We will accept any personal document issued by your government confirming your identity. Remember that your information in documents must match your PayPal account’s information or the name on the Credit Card used. All your details will be kept safely and will only be disclosed in a case of fraud. For more information please contact the Live Chat.

What are chances that I will get banned?

The possibility of getting banned is very small and it happens on very rare occasions. In fact, throughout our practice there has not been a single case when our buyer got banned for buying gold from us!   However, if in an unfortunate situation it did happen, we would not take responsibility for Jagex decisions.

*If you are worried about your account safety, you can have the gold deposited onto RuneChat commission free and have the peace of mind knowing your account is safe.*

When I will get my gold?

95% of orders are delivered within 5 minutes. However, if due to some circumstances we were not able to deliver gold within 24 hours, you would be fully refunded. Please be patient we try our best to assist all customers in a timely fashion.

How do I get my gold?

After your payment gets processed, you need to contact our Live Support. You will be told a world name and a place where you can pick up your gold. Then, you will meet our trader in-game personally and trade him.

Where can I find any job opportunities, are you guys hiring?

Please refrain from asking us on live-chat if we are currently hiring – we will publicize and standardize our recruitment process should we decide to hire outside of our current scope in the future.

What is your Refund Policy?

If we are unable to deliver your order in a time frame we consider to be reasonable (in most cases, a maximum of 24 hours), we will offer you a full refund. An order may be modified at any time before delivery between products, however once an order has been successfully delivered, there are no refunds. We do, however, buy rs gold, incase you choose you would like to sell your gold back to us at anytime in the future.

Can I get my money Deposited to RuneChat?

Yes! When purchasing gold, check the box for RuneChat Account. We will deposit it into your account 100% Commission Free!